European retailer had acquired a national group of B2C multi-channel retail banners and B2B retail service units such as call centers, content production, warehousing, last mile logistics
The retailer was seeking a new strategic direction for the acquired group by refocussing the portfolio and implement a rigorous “fix”, “close”, “sell” approach
Actions
Analyzed B2C and B2B market/customer combinations per business unit
Conducted market assessment to identify trends and opportunities
Segmented consumers/customers based on needs and profitability
Evaluated strategic fit and synergies with retailer’s existing portfolio
Developed target pictures and strategic options for each business unit (harvest, refocus, expand, merge, sell, close)
Assessed feasibility, risks and benefits of each option
Aligned target pictures with corporate strategy and financial objectives
Defined a target portfolio and established strategic priorities and resource allocation
Identified and quantified synergies across business units
Created and modeled portfolio scenarios based on strategic options
Identified attractive scenario based on risk-adjusted returns and strategic alignment
Conducted market scan and engaged potential buyers for non-core assets
Managed sale process with detailed divestiture plan and negotiations
Results
Recommended portfolio structure and strategies per business unit agreed and implemented
Established clear vision and action plans for each business unit and initiated implementation of approved strategies
Streamlined portfolio for better focus and coherence
Successfully completed sale of non-core assets to fund core business transformation
Positioned group to better compete and adapt to changing customer needs
Improved resource allocation and investment in promising opportunities
Enhanced financial performance of group and stopped cash drain
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