Value Creation Plan reset for services company

Case study:

Value Creation Plan reset for services company

  • PE-backed global service company struggled to execute its value creation plan due to too many projects, limited capabilities and missing metrics
  • Management required support to review, prioritize and reshape the plan into something the organization could actually execute
  • Defined a joint 5-year financial ambition with senior management and translated it into value creation levers and country contributions
  • Assessed the project portfolio and value creation levers for strategic fit, financial impact and feasibility
  • Identified gaps, overlaps and ambiguity, clarified concepts and sequenced initiatives into digestible waves
  • Defined key performance metrics per lever and developed driver-based models for bottom-up country planning
  • Supported countries in developing bottom-up plans and ran review sessions to challenge outcomes against the overall ambition
  • Agreed 5-year financial ambition for the group and key countries targeting >50% more EBITDA in 4 years
  • Focused value creation plan on less critical levers with clear country contributions and phasing
  • Value creation levers underpinned by operational metrics and agreed local implementation plans
  • Investments and resources aligned with the value creation plan and tracking embedded into performance management with a monthly review cadence

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